As the parent or guardian who created this account, you can ask us to permanently erase the account, your child's nickname, and every lesson record. This is your right to erasure under the GDPR (Art. 17), the UK GDPR, COPPA and similar laws.
Signing in proves you own the parent email on the account — that is how we verify a deletion request. Sign in to verify and delete.
Voice audio is never stored — it is used only for the moment of the pronunciation check and then discarded. Payment and invoice records held by our payment provider are kept only for as long as tax law requires, and are no longer linked to your child.
Questions? Email ae.jlanguageacademy@gmail.com. See also our Privacy Policy.